Sophie wins Feefo Platinum Trust Award for 2021

Sophie's Stories

Sophie Allport Excellent Customer Service for 2021

After such a tough year for all and temporarily closing the doors to our Stamford and Bourne shops, we’re delighted to receive this Feefo Platinum Trusted Service award for our customer service. We really have tried our best over the last year, we’ve all been thrown into new ways of working, creating office spaces in our homes and working around family life, but we are so thankful for all our customers who have been so patient and understanding whilst we adapted to change.

To celebrate this award we're giving you 10% off everything, including our sale items, simply use the code: 5-STAR at checkout! Offer ends Sunday 31st January. 

Sophie wins Feefo Platinum Trust Award for 2021

The Feefo Platinum Trusted Service award is awarded to those who go above and beyond for their customers and is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

We also received the Platinum Award in 2019 and 2020, and then received the Gold Award consistently from 2015 to 2018, after joining the review platform in 2014. Feefo has given Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years.

Sophie wins Feefo Platinum Trust Award for 2021

Of course, we wouldn’t be here without our customers and are so thankful for all the support we have had over the years, especially this past year. And a big thank you to anyone who's ever left us a Feefo review!

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