Customer guidance
Product safety recall
Sophie Allport Doorstops and Draught Excluders
Date issued: 11/08/2026
We have identified a safety and non-compliance issue with our doorstops and draught excluders. The products present a risk to health as the marble chips sealed inside the doorstop/excluder may be contaminated with a small quantity of asbestos. Asbestos is a banned substance because it poses a risk to health even at low levels of exposure.
Product details
Products sold from September 2014.
Hare Doorstop
Product code / SKU: ALL25630
Beehive Doorstop
Product code / SKU: ALL36630
Woodland Owl Doorstop
Product code / SKU: ALL52630
Chicken Doorstop
Product code / SKU: ALL8630
Pheasant Doorstop
Product code / SKU: ALL19630
Sheep Doorstop
Product code / SKU: ALL43630
Elephant Doorstop
Product code / SKU: ALL54630
Runner Duck Doorstop
Product code / SKU: ALL35630
Dachshund Doorstop
Product code / SKU: ALL46630
Cat (Purrfect) Doorstop
Product code / SKU: ALL31630
Spaceship Doorstop
Product code / SKU: ALL62630
Bubbles & Fizz Doorstop
Product code / SKU: ALL61630
Terrier Doorstop
Product code / SKU: ALL15630
Labrador Doorstop
Product code / SKU: ALL12630
Safari Doorstop
Product code / SKU: ALL33630
Cows Doorstop
Product code / SKU: ALL40630
Rugby Ball Doorstop
Product code / SKU: ALL26630
Woof Draught Excluder
Product code / SKU: ALL32636
Dachshund Draught Excluder
Product code / SKU: ALL46636
Purrfect Draught Excluder
Product code / SKU: ALL31636
Pheasant Draught Excluder
Product code / SKU: ALL19635
Highland Stag Draught Excluder
Product code / SKU: ALL29635
Chicken Draught Excluder
Product code / SKU: ALL8635
Woof Draught Excluder
Product code / SKU: ALL32635
What you should do
Disposal instructions
- Stop using the product immediately.
- If the product is undamaged, place in a heavy-duty plastic bag, double tape it securely, label it clearly and store in a secure location out of the reach of children.
- If the product is damaged and the filling is accessible, clean-up sites where the product was used using wet cloths to avoid generating dust. Wear gloves and a mask. Double bag the filling and product along with the used gloves, mask and cloths. Keep children and other people away from areas where the marble chips have been used until the area has been cleaned.
- Return the product to one of our three shops for a full refund.
- Return the product to store where specified by the retailer for a full refund.
- If you are unable to physically return the product to a Sophie Allport Shop, or the product was purchased via an online marketplace, follow the steps above and contact your local authority / access their website for guidance on safe disposal of asbestos in your area.
- For further information, or questions, contact us directly on the number below.
Contact us
Call our team on 01778 560256 (09.00 - 17.00 Monday to Friday)
We apologise for the recall of this product and any inconvenience it may have caused.